A leading United States based franchisor of educational learning centers that offer in-center and online tutoring services recently engaged Azend Technologies in supporting a long-term program of Application Modernization. The franchisor is one of the oldest providers of supplemental educational services for primary and secondary students in the USA and are a market leader in subject tutoring and exam preparation.

This franchisor commands deep respect in their sphere of operation and maintains a modern, progressive outlook to their programs and teaching methods. However, as early, pioneering entrants to the digital landscape, they are now being increasingly hindered by their aging portfolio of software applications, some of which go back to the client-server applications era in terms of architecture and design.

Modernizing this portfolio of applications is one of the key strategic objectives for the next two years for this organization, and Azend Technologies was fortunate enough to be contracted as an offshore engineering partner that would spearhead this effort technologically. Azend Technologies will support them across the software product development lifecycle, in requirements ideation, product design, development, quality assurance and DevOps activities.

Apart from proposing bleeding edge technical designs for new apps, one of the key aspects of the modernization process is the ideation of continuously emerging user requirements from center administrators, teachers and parents, and the design of fresh, ergonomic user experiences for these requirements. To this end, Azend Technologies has deployed a team of Business Analysts and UX Designers to work with the franchise’s product stakeholders and center users.

“We are thrilled to take on the challenge of supporting this highly respected American franchise propel themselves to the cutting edge of app technology,” says Rajive Silva, Chief Executive Officer at Azend. “And we were able to deliver early results, by resolving several technological conundrums they were facing, and by successfully prototyping a new Web-based task management console for their learning centers, during our initial relationship-building period with the franchise. They are now impressed, and we look forward to a long, mutually fruitful relationship with them.”

Eric, the company’s Senior Director of Application Development expressed his approval of Azend’s efforts thus far and complemented their team. “Azend Technologies has become a crucial offshore partner in our digital journey, to ensure comprehensive digital readiness in our operations. They are helping us break ground on transformative initiatives that will modernize our portfolio of applications that serve thousands of students, teachers, and administrative staff in our learning centres across the US. Azend provides high quality strategic and tactical input to product design, along with invaluable day-to-day software engineering support. I’m glad we partnered with them, as they have enabled us to be laser-focused on the future.”

Azend Technologies is a software services company headquartered in Colombo, Sri Lanka with affiliations in the USA and the United Kingdom. They provide software development consulting services to a global clientele, as well as incubate their own software products, including Careers360.